Welcome to Tutor.id, operated by TutorId Limited.

By accessing Tutor.id website found at www.tutor.id and www.tutorid.com, whether through a mobile device or computer (collectively, the “Service”) you agree to be bound by these Terms of Use (this “Agreement”), whether or not you create a Tutor.id account. If you wish to create a Tutor.id account and make use of the Service, please read these Terms of Use. TutorId Limited is a registered company in Ireland and support operations around the world.

Changes to the Website

You acknowledge and accept that we may from time to time alter, suspend or discontinue any aspect of the Website or the Content available through it and you will be notified at every change.

Further, we may alter the Terms from time to time. If we do so, the updated version will be effective as soon as it is uploaded on to this site. We recommend that you revisit this page at every change of our terms of use to ensure that you are aware of any changes that we have made to these Terms. By continuing to use the Website following any amendments to the Terms, you indicate your agreement to such amendments.

You accept that you will have no claim for breach of contract or otherwise in respect of any such alterations to the Website or these Terms.

Your Eligibility and Usage

You agree and acknowledge that:

  • in order to register as a Tutor, be eligible to receive payments and offer tutoring services you must register and create an account and warrant to us that you are 18 or older.
  • in order to register as a Student you should warrant us that you are 18 or older. If the Student is under 18, the legal responsible must register and create and account for the student as well as managing the account. The underage student under no circumstances should use the account & application even with parental permission.
  • you can register to join the Service as a Tutor by logging into your Account using certain third party social networking sites (“SNS”) (including, but not limited to Facebook) via our Site. When you register by logging into an SNS via our Site, we will obtain the Personal Information you have provided to that SNS (including, but not limited to your “real” name, profile picture, email address, list of SNS friends and any other information that you make available via the applicable SNS) from the account you have with such SNS and use that information to create your account and you will become a User; the information we obtain may depend on the information you provide to the applicable SNS and/or the privacy settings you have set or applied with the applicable SNS.
  • you are responsible for safeguarding and maintaining the confidentiality of your username, password and corresponding Account information. You agree not to disclose your password to any third party and that you are entirely and solely responsible for any and all activities or actions that occur pursuant to the use of your Account, whether or not you have authorised such activities or actions. You will immediately notify Tutor.id at [email protected] of any unauthorised use of your username, password or Account and we will immediately send you a password reset link.
  • you agree that you will not permit, enable, introduce or facilitate: (i) persons who do not have an Account to have access to the features of the Site and Services only made available to registered Tutors; and (ii) other persons to participate in providing Tutor Services from your Account.

Your Conduct

You warrant that in your use of the Website you shall:

  • use the Website only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use of the Website by any third party; and
  • not engage in any conduct which is unlawful, or which may harass or cause distress or inconvenience to any person.
  • not impersonate another person or allow any other person or entity to use your username, password or membership.
  • agree that the relationship between you and Tutor.id is that of an independent contractor and nothing in Tutor.id Terms of Service may be construed as establishing an employment or agency relationship between you and Tutor.id.
  • acknowledge and agree that you are not and will not be entitled to any benefits paid or made available by Tutor.id to its employees, including, without limitation, any vacation, sick leave or similar pay or benefit, or to participate in any plans, arrangements or distributions made by Tutor.id pertaining to any bonus, stock option, profit sharing, insurance or similar benefits, whether available to employees of Tutor.id or otherwise.

For Tutors: Accept Payments, Charges & Refunds

You acknowledge and agree that:

  • accepting cash payments is solely responsibility of the user (tutor) who made an account. Tutor.id holds no responsibility in guaranteeing cash payments from students.
  • accepting card (online) payments is the only guaranteed payment method and it is only possible by connecting to Stripe.
  • if you choose to save your details when paying for Tutor.id services (use of platform and all its features), Tutor.id reserves the right to take payment for invoices from that card. We only charge you in case you have chosen a paid subscription package.
  • all payments are to be made according to the currency of your country of residence.

For Students: Charges & Refunds

You acknowledge and agree that:

  • the student pay no subscription fee to access the selected tutor on Tutor.id
  • Tutor.id will only display the preferred tutor’s booking and cancellation policies, as well as their availabilities - tutors are independent contractors that make use of the application to manage their business.
  • accepting to pay your tutor in cash is solely a responsibility of the user who made an account. Tutor.id holds no responsibility in guaranteeing cash payments from students.
  • tutor can cancel the class at any time and you will not be charged by the lesson.
  • the refund request will be sent directly only if authorised by the tutor (e.g. if tutor did not attend a lesson booked).
  • if the student is not satisfied with the teacher or class there are no refunds based on customer dissatisfaction.

Disclaimer and Limitation of Liability

You should not rely on the accuracy of any part of the Content. You accept and acknowledge we shall not in any way be liable for any damage, loss, costs or expenses arising directly or indirectly from your reliance on or use of any of the Content for any purpose.

Whilst every effort is made to ensure that the Website does not contain any error, defect, malfunction or corruption, we do not accept responsibility for any damage to or loss of data on your computer system, network or server that results from the download or use of the Website or any Content made available via the Website.

Without affecting the above statements, and except as expressly stated in these Terms, we disclaim, as far as the law allows, all warranties and representations, express or implied, in respect of any of the Content, including but not limited to warranties of satisfactory quality, fitness for a particular purpose, non-infringement of third party rights or any law, compatibility, security and accuracy.

We accept no liability for any indirect or consequential loss or damage or for any loss of data, profit, business, revenue or anticipated savings (whether direct or indirect) that arise out of or that are related to the use of this Website.

Nothing in these Terms shall exclude or limit (i) our liability for death or personal injury caused by our negligence; or (ii) any liability that cannot be limited or excluded by law.

Downtime

You acknowledge and accept that computer and telecommunications systems may contain faults, including viruses, and may from time to time require periods of downtime (being periods during which the Website is not available to you) for the purposes of repair, maintenance and upgrading.

Accordingly, we do not guarantee uninterrupted availability of the Website, but we shall make reasonable efforts to minimise any periods during which the Website is not available. You accept that you shall have no claim for breach of contract or otherwise in respect of any such period of unavailability.

Hypertext Links

The Website and its Content may at points incorporate links to the websites and services of third parties. Such links are provided for your convenience only, and their provision does not constitute an authorisation by us to you to access such third party web sites, nor an endorsement of the content of such third party websites by us.

You acknowledge and accept that we shall not be responsible for any damages, loss, costs or expenses arising from the use of such third party websites, or products or services available through such third party websites.

Copyright Statement

The Content provided on the Website is owned by TutorId Limited. As expressly stated in these Terms, no material in whole or in part from the Website may be modified, copied, reproduced, published, uploaded, posted, transmitted, transferred distributed or in any way exploited. Any such use is prohibited and will constitute an infringement of the copyright and other intellectual property rights of ours, or in the case of material licensed to us, the owner of such materials.

Permission is given for the downloading and temporary storage of one or more of these pages for the purposes of viewing them on a personal computer or monitor for your own personal and private use. These pages may also be printed for your personal, private and non-commercial use provided that you make no alteration to any of the Content and you do not use any part of the Content in any other publication, in whatever medium, without the prior written consent of Tutor.id.

The Tutor.id trade mark, the www.tutor.id or www.tutorid.com domains and any other names, images or logos identifying Tutor.id and our products and services are either (a) proprietary marks of ours or (b) marks which we are licensed to use. Except as expressly stated in these Terms, you may not copy, reproduce, upload, post, display or use in any way such marks without the prior written permission of TutorId Ltd.

Dispute Resolution

You and Tutor.id agree that any dispute, claim or controversy between you and Tutor.id, or otherwise arising out of or relating to these Tutor Terms of Service or the breach, termination, enforcement, interpretation or validity thereof or the use of the Site or Services (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.